Brandsmart USA

My husband and I purchased a Maytag washer and dryer from Brandsmart USA in Buford, GA. When delivery was made, one of the delivery workers scratched the front of the washing mach...

This has to be the single worst purchase I've ever made. My mother is a two-time cancer survivor, and I'm in the process of renovating her home/replacing all her appliances. I'd sh...

I purchased a 55" Samsung tv from Brandsmart approximately 18 months and I decided to purchase the extended warranty. A year later I started having lines that would appear in a hor...

After purchasing a refridgerator from BrandsMart USA September 2011 and being away until the end of October I realized that there was an odor coming from the freezer. At first I j...

I BOUGHT A WAHSER AND DRYER FROM BRANDS MART ONLINE THEY HAVE 400 DOLLARS OF MY MONEY AND I HAVE YET TO RECEIVE MY DRYER THEY SENT ME MY WASHER NO DRYER YOU HAVE THE WORST COSTUM...

Customer service stinks. Received a defective product, had to fight to have Brandsmart pay to ship back a defective product. They wanted me to pay to ship back a product that would...

I purchased a 55" Panasonic tv from Brandsmart a year and 2 months ago...I purchased the extended warranty...My picture blew on Jan. 10th, 2012...today is Feb. 4th....they have be...

We purchased a TV for my aunt on Wednesday of this week and the CSR promised us that the TV could be delivered after noon. Today we received a call from the delivery department of...

If I could give them a 0 I would. This place is an absolute scam full of washed up used cars salesman. I purchased a top of the line Maytag Frontloader washer/dryer with 5year exte...

I WENT TO A LOCAL BRANDSMART STORE ON 3305 BUSBEE DRIVE NW KENNESAW, GEORGIA 30144 ON NOVEMBER 27,2011 AT 12:00 NOON SHOPPING FOR CHRISTMAS TODAY TO BUY 2 GRILLED CHEESE MAKER...

Today us November 22, 2011. Just received in the mail today a sales brochure to be delivered to my home 11/18/2011-11/20.2011. As today is Nov 22, cannot use any part of the brochu...

I had never been to Brandsmart before and had seen a few commercials for it.I went to the Brandsmart at Kennesaw in Ga.I did ask one question to the sales clerk - Before I buy anyt...

I brought a 50'TV and so many other stuff and a surveillance camera system ,with so added 2 more camera to the system, so brought 2 single camera 1 went bad after 3 months so i...

I went to Brandsmart to purchase a Flatscreen TV. I choose a Samsung costing $999:99 a 5 year warranty (turns out to be costly and worthless) and items for set up. The Conspiring ...

Like many other customers on this site we had a miserable experience with the extended warranty but ours fortunately has a silver lining. Just before Thanksgiving our 46" Samsung ...

November 27, 2010 benjaminaustin@live.com Brands Mart Customer Service Attn: Customer Service BOX: IVT32 ...

In February 2010, I purchased a 3-2-1 Bose system at Brandsmart, Deerfield Beach, Fl, and I was let to believe that I could add extra remote speakers. Periodically, I checked for a...

I went to Brandsmart a few years ago, August 2007 to purchase a TV for my boyfriend. I purchased a 42" Phillips plasma. It was an open-box item so it was cheaper than the others. I...

My refigerator died last Thursday so I went into Brandsmart to get a new refigerator. I selected the refigerator and asked for delivery, I told the salesperson that I could not hav...

Colby 19 advertised for 128.88 they push 198.88 twice in a row, they have a mismatch(?) in their system of ONE digit in the item #..like one is an *** n they are right..as obviou...

Forward to your list:Horror story, "BRANDSMART" 50" Plasma broke on 9th under warrantee tech came 10th, spoke warrantee dept on the 14th, they claimed to be waiting on {ln:pc...

Our tv went out and was covered by an extended warranty at Brandsmart USA. We took it in. Three weeks later we called and were told that the tv could not be fixed and it would be r...

I have a Samsung 42" DLP TV that I bought from Brandsmart in 8/07. I got a 3 yr extended plan which I have actually already used once on this unit to fix missing pixels.

Dear BrandsMart U.S.A. Valued Customer, My name is Eydie Bowe, and I am V.P. of Customer Operations for BrandsMart U.S.A. Customer Service is our numb...

I purchased an Kenwood flip down 10.2 inch DVD player for the car in 2008 with a 5 year exteneded warranty and had it installed at the Brandsmart at Sawgrass Mills. About 6 months...

This store argued with me about exchanging and xbox. I bought it 15 hours before and I brought all the receipts. It made grinding noises and ruined a CD. I had to go through 4 peop...

Originally called in a service repair Nov 12, 2009 on my TV i purchased less than a year ago that has stopped working. Have been getting the run around as to when my parts will be ...

The short of it is BEWARE of Brandsmart USA and extended warranty!Every step takes 5 business days, 5 days to order parts, 5 days to put a trace on the order parts, 5 days to...

When Brandsmart initially told me that the earliest service call for someone to repair my brand new washer was a week and a half from the date I called, while irritated, I figured ...

My family has been without a refrigerator for about 2 months. Efforts to repair the refrigerator by Brandsmart can best be described as ridiculous. We have repeatedly contacted B...