| Brandsmart USA Reviews | |
 Anonymous |
Brandsmart USA - Ridiculous Delivery Policy
We purchased a TV for my aunt on Wednesday of this week and the CSR promised us that the TV could be delivered after noon. Today we received a call from the delivery department of...
#284889
Dec 29, 2011
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85
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 Jblaust |
Brandsmart USA screwed up my installaton and did $10,000 damage to my home and wont fix it!
If I could give them a 0 I would. This place is an absolute scam full of washed up used cars salesman. I purchased a top of the line Maytag Frontloader washer/dryer with 5year exte...
#281315
Dec 13, 2011
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125
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 Unknown68 |
Brandsmart USA - I was injured
I WENT TO A LOCAL BRANDSMART STORE ON 3305 BUSBEE DRIVE NW KENNESAW, GEORGIA 30144 ON NOVEMBER 27,2011 AT 12:00 NOON SHOPPING FOR CHRISTMAS TODAY TO BUY 2 GRILLED CHEESE MAKER...
#277723
Nov 28, 2011
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193
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 Anonymous |
Brandsmart USA - Bait and switch
Today us November 22, 2011. Just received in the mail today a sales brochure to be delivered to my home 11/18/2011-11/20.2011. As today is Nov 22, cannot use any part of the brochu...
#276688
Nov 22, 2011
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279
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 Pinkyrahim |
Brandsmart USA - Brandsmart is Horrible, Untrustworthy
I had never been to Brandsmart before and had seen a few commercials for it.I went to the Brandsmart at Kennesaw in Ga.I did ask one question to the sales clerk - Before I buy anyt...
#260874
Sep 09, 2011
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293
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 Anonymous |
Brandsmart USA - Will not exchange
I brought a 50'TV and so many other stuff and a surveillance camera system ,with so added 2 more camera to the system, so brought 2 single camera 1 went bad after 3 months so i...
#244174
Jun 18, 2011
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314
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 Juls |
Brandsmart USA - BRANDSMART- BROKEN TV SOLD TO ME
I went to Brandsmart to purchase a Flatscreen TV. I choose a Samsung costing $999:99 a 5 year warranty (turns out to be costly and worthless) and items for set up. The Conspiring ...
#224945
Mar 03, 2011
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638
|
 Bedaughe |
Brandsmart USA - Brandsmart extended warranty
Like many other customers on this site we had a miserable experience with the extended warranty but ours fortunately has a silver lining. Just before Thanksgiving our 46" Samsung ...
#215978
Jan 12, 2011
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690
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 Dontaddup |
Brandsmart USA - Service Failure / Bait and Switch
November 27, 2010
benjaminaustin@live.com
Brands Mart Customer Service
Attn: Customer Service
BOX: IVT32 ...
#209581
Dec 01, 2010
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394
|
 Anonymous |
Brandsmart USA - Given wrong information and disrespected by Brandsmart.
In February 2010, I purchased a 3-2-1 Bose system at Brandsmart, Deerfield Beach, Fl, and I was let to believe that I could add extra remote speakers. Periodically, I checked for a...
#206024
Nov 06, 2010
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383
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 Vickibocc |
Brandsmart USA - Very displeased with customer service
I went to Brandsmart a few years ago, August 2007 to purchase a TV for my boyfriend. I purchased a 42" Phillips plasma. It was an open-box item so it was cheaper than the others. I...
#199725
Sep 23, 2010
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478
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 Jllano |
Brandsmart USA - Brandsmart delivery stinks
My refigerator died last Thursday so I went into Brandsmart to get a new refigerator. I selected the refigerator and asked for delivery, I told the salesperson that I could not hav...
#196428
Aug 30, 2010
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719
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 AgainstBS |
Brandsmart USA deceiving ad
Colby 19 advertised for 128.88 they push 198.88 twice in a row, they have a mismatch(?) in their system of ONE digit in the item #..like one is an *** n they are right..as obviou...
#196264
Aug 29, 2010
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298
|
 Anonymous |
Brandsmart USA - Not taking care of warrantee
Forward to your list:Horror story, "BRANDSMART" 50" Plasma broke on 9th under warrantee tech came 10th, spoke warrantee dept on the 14th, they claimed to be waiting on {ln:pc...
#194852
Aug 20, 2010
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326
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 Anonymous |
Brandsmart USA - Run around
Our tv went out and was covered by an extended warranty at Brandsmart USA. We took it in. Three weeks later we called and were told that the tv could not be fixed and it would be r...
#188194
Jul 03, 2010
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376
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 Slowrider |
Brandsmart USA - Brandsmart Ext Warranty will not fix intermitent issue
I have a Samsung 42" DLP TV that I bought from Brandsmart in 8/07. I got a 3 yr extended plan which I have actually already used once on this unit to fix missing pixels.
#184578
Jun 04, 2010
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705
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 Eydie.bo... |
Brandsmart USA - BrandsMart U.S.A.
Dear BrandsMart U.S.A. Valued Customer,
My name is Eydie Bowe, and I am V.P. of Customer Operations for BrandsMart U.S.A.
Customer Service is our numb...
#181072
May 06, 2010
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383
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 Slowrider |
Brandsmart USA - Extended Warranty offers non-similar replacement
I purchased an Kenwood flip down 10.2 inch DVD player for the car in 2008 with a 5 year exteneded warranty and had it installed at the Brandsmart at Sawgrass Mills. About 6 months...
#181067
May 06, 2010
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1316
|
 Anonymous |
Brandsmart USA - Brandsmart is not cheaper but has terrible service
This store argued with me about exchanging and xbox. I bought it 15 hours before and I brought all the receipts. It made grinding noises and ruined a CD. I had to go through 4 peop...
#172617
Feb 25, 2010
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597
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 ARO2727 |
Brandsmart USA - Over a month of excuses and delays...
Originally called in a service repair Nov 12, 2009 on my TV i purchased less than a year ago that has stopped working. Have been getting the run around as to when my parts will be ...
#165280
Dec 22, 2009
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351
|
 Wildshot |
Brandsmart USA - Lie and delay and don't pay!
The short of it is BEWARE of Brandsmart USA and extended warranty!Every step takes 5 business days, 5 days to order parts, 5 days to put a trace on the order parts, 5 days to...
#162522
Nov 20, 2009
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598
|
 Solfunguy |
Brandsmart USA - Horrible Service.
When Brandsmart initially told me that the earliest service call for someone to repair my brand new washer was a week and a half from the date I called, while irritated, I figured ...
#161390
Nov 07, 2009
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570
|
 Olblack |
Brandsmart USA - Brandmart Provides Poor Customer Service
My family has been without a refrigerator for about 2 months. Efforts to repair the refrigerator by Brandsmart can best be described as ridiculous. We have repeatedly contacted B...
#160340
Oct 27, 2009
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925
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 Eydie.bo... |
Brandsmart USA - BrandsMart U.S.A.
Dear BrandsMart U.S.A. Valued Customer,My name is Eydie Bowe, and I am V.P. of Customer Operations for BrandsMart U.S.A.Customer Service is our number #1 priority...
#157677
Sep 22, 2009
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775
|
 Anonymous |
Brandsmart USA - Over a month and still no service
Originally sent via fax on 9/22/09
Brandsmart, USA
3200 SW 42nd Street
Hollywood, FL 33312
Sent Originally Via Fax: 954-797-4061, 3 pa...
#157670
Sep 22, 2009
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1464
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 Anonymous |
Brandsmart USA - Refused atmittance as an armed police officer
As I walked in to Brandsmart yesterday morning I was asked to let them look into my waist pack, which I did, explaining that I was a sheriff's deputy and was required to carry ...
#154978
Aug 12, 2009
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511
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 Anonymous |
Brandsmart USA - Declined credit with a credit score of over 700
Pissed to the Max. My husband,son,daughter in law and myself applied for credit to purchase 3 TV'S at Brandsmart . We were all 3 declined and have credit scores well over 700. ...
#142959
Dec 22, 2008
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1004
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 Anonymous |
Brandsmart USA - Brandsmart recently damaged my floor and crewed up delivery.
On 9/6/08 I took delivery of a Kitchen aid Stove from brandsmart which was supposed to be a dishwasher also but was never told that it had to be disconnected for them to take the o...
#135107
Sep 12, 2008
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493
|
 DSF |
Brandsmart USA - I to have problems with brandsmart warranty
I purchased a 42" Lg plasma from Brandsmart Doraville Ga with extended warranty. I have got the run around from Brandsmart warranty company Warrantech! I have been dealing wit...
#132728
Aug 25, 2008
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867
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 Gallardo... |
Brandsmart USA - My A/C broken
My A/C broke a week before Memorial weekend I got mad when they told me it would take from 24 hrs, to 48 hrs little did I know that will be hot weeks and still until today not answ...
#124862
Jun 21, 2008
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467
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