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My refrigerator has been out since Irma. I have called Brandsmart so many times I have lost count. I have interacted with representatives who deliver very poor service and bad attitude. This has been such an ordeal. I have to buy ice and food every day. I have had to...
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#1127280
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I went to the location 16051 S. Dixie Highway on 11-2-17 to purchase full kitchen appliances, 4 employees walked past us not one single person greeted us or asked if we needed help. As we walk through the refrigerators they were all leaning on desk talking, they looked...
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1.0
#1125405
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Three year $2000 LG fridge lost cooling. Called for repair . Five days later I called about service, They informed me that they had to order a compressor, and it would take two weeks. I asked if it had been ordered, They said NO, but the order would be placed. I asked...
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#1122243
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Brandsmart Usa - No answer from brandsmart

Brandsmart Usa
#1098347
I ordered a TV a it's been more than a week I haven't received it I went to their website with my order # and they cancelled no explanation given payment went through I have the statement from credit card company
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Brandsmart Usa - Delivery

Brandsmart Usa
#1097042
I was supposed to receive a call ok ing my delivery for tomorrow Sept. 6th. A Hotpoint Refrigerator.I have taken off from work for this order and I want it filled. Gary Clement 9544641122
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Brandsmart Usa - Horrible

Brandsmart Usa
#1074831
1.4
Details
I bought a refrigerator . It has broken several time . I have been waiting for the extended warranty to fix it . It's been 70 days now. Still broken warranty tech. Keeps ordering wrong parts . Please help ! Never thought brand smart was such a bad company ! Beware !
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Customer service
Price Affordability
Product or Service Quality
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Warranty

Brandsmart Usa - Lg washer repair

Brandsmart Usa
#1048482
1.7
Details
Been waiting for a month now on my washer to get repair they building it from top to bottom.... why they just don't send me a new one . Have to go with my 4 kids to the laundry mat and spending 30 to $40 dollar a week . So ridiculous , can't do this any longer
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Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
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Style and Design
Value for money
Warranty
NEW FRAUD ALERT - BE AWARE On Sunday 10/22/2017, at around 9:00 PM, my Brandsmart online account was hacked. An unauthorized purchase of a $1,500 computer was made. I live in Port St Lucie, FL, but the fraud perpetrator provided a different delivery address; an address...
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#1118948
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I went to Brandsmart on us1 and 160 worst experience. I went in looking 2 replace 2 tvs after Irma. I was approached by a salesman of which i advised once ive decided on one i will give u the sale. I knew what i wanted but just waiting for my spouse of which was in...
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Anonymous
Anonymous

So you knew what you wanted but you decided to be total pain in the *** about it?They were right to kick your annoying *** out. Customer is not always right, and in this case,...

2.8
#1101671
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Refrigerator has been fixed four times what are the times the reason for being fixed was because the technicians failed to properly install parts which caused entire refrigerator to overheat in Milltown food loss was total over $400 warranty department wants to...
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1.8
#1101261
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I purchased a refrigerator at Brandsmart USA online for its price. The order was processed with a delivery date on the next Friday. On Thursday prior to the delivery at around 2pm, they called and said it would be delivered between 1:30 and 5:30pm. So, I prepared the...
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1.0
I didn't like
  • Delivery and customer service
#1101175
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PURCHASE A WHRILPOOL REFRIDGE FOR MY MOTHER ON FEB 1, 2017 MADE A SERVICE CALL FOR REPAIRS AND TO NO AVAIL. A TECH (WALTER) CAME OUT TO DIAGNOIS THE PROBLEM AND STATED HE RETURN, BUT HE NEVER RETURNED. WHEN I MADE THE 2ND CALL TO INQUIRE IF ANYONE WAS COMING OUT AGAIN...
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I didn't like
  • Customer service and dumb supervisors brush off
#1097683
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Brandsmart has the worst customer service personels. This guy patched to another department in the middle of me speaking to him. I asked him the name to the number which he is patching me to and he says I don't know the name it's just a service line sir. I was like so...
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#1091783
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if it isn't their extended warranty, they could care less. wasted 6 hrs in total being bounced around, given bad info, left supv msgs that were never returned. like the 10th item bought there and will never be lured by pricing again. why is this forcing me to type 100...
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2.3
I liked
  • Price
I didn't like
  • Your lousy service
#1087895
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