Product: Brandsmart Usa Customer Care Clear all filters (0 of 19 reviews match)
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Brandsmart Usa - Return

Is the badesr experience i had with them the are horrible as a costumer seevice and as a buyer i went to the store and tru to return an playstation vr an they told is a policy they hay that i cant return anything
1.0
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Brandsmart Usa Customer Care
#1430041
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Brandsmart Usa - Warranty

Someone answered and then hung up.
3.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Brandsmart Usa Customer Care
#1411666
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Brandsmart Usa - Payment

Want to pay my bill
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Brandsmart Usa Customer Care
#1383211
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Brandsmart Usa - Very unsatisfied

Completely horrible, of all my years dealing with brandsmart never knew they would deteriorate like this , horrible, rude customer service and store team at the sawgrass branch, no regards for customers needs
1.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Product
Brandsmart Usa Customer Care
#1380256
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Brandsmart Usa - They Suck

Call up Sawgrass and all you have are morons working there. Not one worker has a brain in their head Wtf
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Brandsmart Usa Customer Care
#1379205
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I am trying to remove myself from your mailing list ... however every time I try to do so it says the following: Access Denied You don't have permission to access "http://www.brandsmartusa.com/subscription" on this server. Reference #18.d501e169.1538568400.27224b42...
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1.0
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Brandsmart Usa Customer Care
I didn't like
  • Being bombarded with unwanted emails
#1371934
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Brandsmart Usa - Can’t pay my bill via check

Tried to contact them but was cut off
Product
Brandsmart Usa Customer Care
#1287228
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Refuse to give refund or credit and we can’t return a brand new appliance that was bought in the store.
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Anonymous
Anonymous

We bought a mobile air conditioner and want to return it and replace it with window air conditioners and they refused. Didn't agree to refund us or give us store credit. Altho...

1.0
Product
Brandsmart Usa Customer Care
#1255500
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My husband and I purchased a washing machine waited almost a week to have it delivered they delivered it did not install it when they took my old one out they took all of my hoses and extensions therefore could not hook up the new one tried to call customer service...
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Product
Brandsmart Usa Customer Care
I liked
  • Lady at corporate understanding of my complaint
I didn't like
  • Worst customer service i have ever had
  • Non existent customer service and returns dept
  • Worst customer service
#1189002
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I feel it is very unprofessional for them to take my money then tell me a week later that you do not intend to honor their part of the deal and only AFTER I call them to see why I haven't received the email to come pick up the TV.Why didn't they tell me immediately...
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1.0
Product
Brandsmart Usa Customer Care
I didn't like
  • Ignored me until i contacted them to find the product
#1143223
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