Product: Brandsmart Usa Manager Clear all filters (0 of 18 reviews match)
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I bought a reclining sofa with a console loveseat and a Samsung TV on 10/27/2018 and on 10/30/2018 was delivered to me but I didn't receive the loveseat. I called several times to the store and the costumer service people transfer my call to the store but nobody took...
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Anonymous
Fort Lauderdale

Very poor customer service and delivery service. Brandsmart does not value the customer.

1.3
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Brandsmart Usa Manager
#1404558
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I have recently purchased a refridgerator, range, and microwave/hood from your West Palm Beach store. The sales man was wonderful. The department was understaffed but he was able to order and locate what we needed and at a great price. However, your delivery service is...
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3.2
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Brandsmart Usa Manager
#1365250
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I called to schedule a repair service. The agent gave me some quotes. After the technician came to diagnose the refrigerator, I was advised that I needed to pay double, because the technician will need more time to fix the issue. He had to call the manufacturer for...
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1.0
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Brandsmart Usa Manager
#1346252
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I visited your location in 751 Executive Center drive in West Palm Beach, at 4:00pm today on May 21st. I, along with my husband and two children took my time to select an all in one computer and explained to the sales person that I really need the computer but I was...
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1.0
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Brandsmart Usa Manager
#1261164
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I came home from work to find a huge Brandsmart vehicle parking in my owners parking space.Not the first time!! I called and spoke with the delivery manager. He asked me where did i want the vehicle to park. I responded, "I am not a GPS for Brandsmart". He accused me...
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1.0
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Brandsmart Usa Manager
I liked
  • Lady at corporate understanding of my complaint
#893945
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Brandsmart Usa Manager Review

Brandsmart by 160 and us1 the supervisor by the name tim robert .he dont supose to be there his nasty whith customer i had big big problem with him
Product
Brandsmart Usa Manager
#823731
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We purchased a washer and dryer in the last week of January to have it delivered on 02/03. Unfortunately our contractor would be unable to finish the closet on time, so on 02/01 my husband called the store and requested it to be delivered on 02/04, Thursday. Come...
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1.0
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Brandsmart Usa Manager
I didn't like
  • Customer service department
  • Non existent customer service and returns dept
  • Your lousy service
#783661
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Compre *** mi familia una television, a el momento de la entrega en el area de pick up, la persona lo medio saco de la caja me lo medio enseno y a el querer volverlo a su caja, no podia, asi que decidio hacerle fuerza unas cuantas veces hasta que al fin lo hizo, me la...
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Brandsmart Usa Manager
#508208
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Do not buy any Apple products at Brandsmart, even if it is a gift! If you have to return it you only have five days after the date of purchase to return. They do not tell you this when you are purchasing it. Even though I was told by the manager at the Sawgrass...
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Brandsmart Usa Manager
#465571
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Worst service I've ever experienced. Tried getting a problem solved through their customer service and because they didn't keep a record of the problem I had initially reported a week earlier, they wouldn't help me fix it. Every time I asked for a manager,...
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eydie.bowe@bm1.brandsmart
eydie.bowe@bm1.brandsmart

My name is Eydie Bowe, and I am V.P. of Customer Operations for BrandsMart U.S.A. Customer Service is our #1 priority. If you have any problems, questions, and or concerns, ...

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Brandsmart Usa Manager
#367450
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