Brandsmart Usa Contact Information

  • (800) 432-8579

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Headquarters Address:

BrandsMart USA
BOX: IVT32 3200 SW 42nd Street
Hollywood, FL 33312
USA

Social Networks:

Summary of Brandsmart Usa Customer Service Calls

216 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:18 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Brandsmart Usa to Ask about:

Shipping and Delivery:

  • “Debad Delivery service”
  • “Where is my card and what is my balance”
  • “Delivery”

Staff:

  • “Your Horrile customer service your incompetent employees” , Review #1438378
  • “Bad customer service and faulty product”
  • “Confirm service appointment”

Payments and Charges:

  • “Last 3 transaction”
  • “I dont receive my rebate”
  • “Payment”

Request for Information:

  • “How to get card and order on line”
  • “Inquiry (Trying to purchase today)”
  • “With a question”

Cards:

  • “To get a credit card.”
  • “I think my Credit card is stolen”

Return/ Replace:

  • “Return”

Account:

  • “Account”
  • “About the balance due on my card”

Refund:

  • “I was treated very wrong just becasue i ask for a refund”

Product/ Service:

  • “They broke my door, hung up on me, corporate customer service just trabsfers and no one answers.” , Review #1417631

Website/ Application:

  • “To check on application”

Other:

  • “Pick up”
  • “Tv”
  • “Quiero comprar un televisor y muebles y necesito información”

Brandsmart Usa Rating Stats

1.6 out of 5 stars
based on 63 reviews
See all 179 reviews reviews

Rating stats

  1. 39 reviews
  2. 15 reviews
  3. 5 reviews
  4. 3 reviews
  5. 1 review

Rating trend

About Brandsmart Usa

Top 5 Likes about Brandsmart Usa

Sales staff, Lady at corporate understanding of my complaint, Price, Good refrigerator, Good prices

Top 5 Dislikes about Brandsmart Usa

Repair service department, Worst customer service i have ever had, Non existent customer service and returns dept, Ignored me until i contacted them to find the product, Customer service department

Summary

Brandsmart USA is the largest retail seller of computers, home appliances, and household electronics in the United States. The company was launched in Miami, Florida in 1977 by Robert Perlman. Brandsmart USA delivers the best name brand products through its stores in Atlanta (4 locations) and South Florida (5 locations). Customers may thus enjoy a wide range of more than 50,000 different items and 500 name brands. The company provides a great collection of audio, video and home theater equipment, televisions, cellular telephones, car stereo components and much more. One can also find thousands of different accessories. Brandsmart USA provides all products with a 30-day money back or product exchange guarantee. All the products can also be bought online.

Brandsmart Usa reviews and complaints

Brandsmart Usa is ranked 338 out of 2602 in Appliances and Electronics category

Area Served

USA

Payment Methods

VISA

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Brandsmart Usa Stats

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