BrandsMart USA - Samsung defective TV
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerI bought a Samsung 55' TV for $800.00. when I installed the TV it has a white spot on the screen. I went back to the store for an exchange 1 day after the purchase and they refused to do anything. Now I have a $800.00 garbage TV. Horrible customer service! Horrible store. Buyer aware,,,
They offered me to sell me another TV claiming a big white spot on the screen is not a defect. I work very hard for my money and wont allow any company to play like that. They are a joke!
How can they just do not exchange a TV after 1 day of purchasing? Why? What kind of business is that???
If you work for your money, do NOT go there. They sell you stuff and if you ever have a problem you are done!
Reason of review: Poor customer service.
Monetary Loss: $750.
Preferred solution: Full refund.
Location: 821 SW Natura Blvd, Deerfield Beach, FL 33441, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content